Verizon copped to overcharges and will offer customer refunds. FYI: Verizon announced last month that it would reimburse millions of customers who had overpaid for Internet access, said John Sutter in CNN.com. Verizon blamed a defect in its mobile phone software that “caused at least 15 million customers to be charged data fees, even if they didn’t subscribe to data plans.” Refunds of $2 to $6 will appear in subscribers’ bills in October and November. Consumer activists faulted Verizon for a lengthy delay in correcting the overcharges, which were first reported in 2009. The total amount rebated could reach $90 million. - As seen in The Week
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