In RetroTech: NetLingo Blog

The vast majority of the American population is mildly addicted to technology.

Anyone who spends their day staring at screens can speak to the modern-day epidemic of eye fatigue. But what is our digital obsession doing to our brains?

Researchers have noted a rise in something called Digital Attention Disorder — the addiction to social networks and computers in general.

How does it work? More than 50 years ago, psychologist B.F. Skinner was experimenting on rats and pigeons, and noticed that the unpredictability of reward was a major motivator for animals. If a reward arrives either predictably or too infrequently, the animal eventually loses interest. But when there was anticipation of a reward that comes with just enough frequency, the animals' brains would consistently release dopamine, a neurotransmitter in the brain that (basically) regulates pleasure.

What does this have to do with the Internet? Some researchers believe that intermittent reinforcement — in the form of texts, tweets, and various other social media — may be working on our brains the same way rewards did on Skinner's rats.

"Internet addiction is the same as any other addiction — excessive release of dopamine," says Hilarie Cash, executive director of the reStart program for Internet addiction and recovery, a Seattle-area rehab program that helps wean people off the Internet. "Addiction is addiction. Whether it's gambling, cocaine, alcohol, or Facebook."

"The vast majority of the American population is mildly addicted to technology, and our clinic treats only very serious cases," she told me in a phone interview. "Most of the people that come are young adult males around the ages of 18 to 30 who spend a lot of time on the Internet. Their health is poor, their social relationships have turned to crap, they have no social confidence or real-world friends. They don't date. They don't work."

Cash continued:

Internet and video game addiction starts young. Most young men are given computer or video games when they are five or six years old and therefore their childhood development is profoundly wired for these activities. It's quite different to drug addicts and alcoholics who are usually exposed to drugs or alcohol closer to the age of 15. Internet addicts usually have 15 to 20 years of addiction on them due to starting younger.

The problem isn't just young men, either. "Women are getting addicted, too," Cash told me. "Although women usually become addicted later in life and, more often than not, directly to social media, while men are more adept to becoming addicted to multiplayer games. Women seem to juggle addiction and life better than men."

So how does Cash's program work? According to the website: "Our professionally trained clinicians understand technology related process addictions, and the impact problematic use has on life. We work with individuals, couples and families to promote a better understanding of problematic technology use; assist users in discovering the underlying issues (e.g., depression, anxiety, ADHD, learning differences, stress, family relationship issues, and addictions) that may be co-occurring with excessive use patterns; and work together to design an individualized plan to promote a healthy, balanced lifestyle."

Now, at "just under $20,000" for a minimum 45-day Internet rehab (60- and 90- day options are available), the reStart program may not be for everyone. Indeed, you could always just... turn off your phone and computer.

Still, the new wave of young Internet addicts that Cash describes might be heralding something sinister for future generations: We've all seen the ease at which a toddler can operate an iPhone or iPad. These days, maybe kids are just born addicted to the Internet.

Read the DSM's 8 criteria of Internet addiction here.

The search giant is getting swamped by warrantless requests for users' information.

"It may be easier than you think for government entities to demand the private data you've stored on Google's servers," says Andy Greenberg at Forbes. In its latest biannual Transparency Report, Google has announced yet another rise in the number of government and law enforcement requests for data on users — anything from web surfing habits to identifying who owns an email account to the content of emails — and for the first time broke down the U.S. requests by how the authorities asked for the information. In the vast majority of cases, officials didn't bother with a search warrant — the 1986 Electronic Communications Privacy Act (ECPA) allows authorities to just issue subpoenas for data that's at least six months old.

The king of search complies with about 90 percent of U.S. government snooping requests, "but Google's willingness to reveal this data in the first place should be seen as a credit to the company's respect for privacy," says Greenberg, and one not shared by its peers — Microsoft and Facebook — or wireless carriers. The government authorities asking to peer into your electronic life don't inspire much confidence, either, says Matt Sledge at The Huffington Post. At a tech panel devoted to investigating how the government obtained the emails exposing former Gen. David Petraeus' career-ending extramarital affair, Google legal director Richard Salgado dropped this "depressing and revealing factoid about how law enforcement is actually using its subpoena and warrant powers to get information" about you: "I can't tell you how many requests we get for Facebook."

Here's a numerical look at how often U.S. and foreign governments try to tap into the e-lives of Google users, and how often they succeed.

21,389 = Government requests for data worldwide from July to December 2012

33,634 = User accounts targeted in those searches

66 = Percent of those requests that resulted in Google handing over at least some data

20,938 = Government requests for data from January to June 2012

70 = Percentage rise in number of requests for data since 2009

8,438 = Requests from U.S. government authorities and investigators from July to December 2012

68 = Percent of those requests that came through subpoenas instead of court-issued warrants

88 = Percent of those requests Google complied with

22 = Percent of requests that were through search warrants, usually approved by judges under the ECPA

88 = Percent of those requests Google complied with

10 = Percent of requests from "court orders issued under ECPA by judges or other processes that are difficult to categorize"

90 = Percent of those requests Google complied with

2,431 = Data requests from India

66 = Percentage of those requests Google complied with

1,693 = Data requests from France

44 = Percentage of those requests Google complied with

1,458 = Data requests from the UK

70 = Percentage of those requests Google complied with

97 = Data requests from Russia

1 = Percentage of those requests Google complied with

149 = Data requests from Turkey

0 = Percentage of those requests Google complied with

The Wisconsin Tourism Federation realized in 2009 that geek-speak had made its acronym WTF pretty laughable.

In 2010, New York City's Metropolitan Transit Authority announced that it would be rearranging some of its subway signs because they resembled a slightly naughty bit of internet slang. The signage for the F, M, and L lines read "FML," which savvy web users know as self-deprecating shorthand for "F*** My Life." The double meaning of its signs caught the transit authority off guard, but they worked quickly to switch around the letters. New York's subways are hardly the first victims of acronym problems, though.
According to Ethan Trex in Mental Floss, here are 10 other organizations, places, and businesses that have realized a bit too late that their initials meant a little more than they had intended.

1. WTF
In 2009, the Wisconsin Tourism Federation's biggest problem wasn't finding a way to attract more people to the metropolitan Kenosha area; it was the realization that its initials mirrored the slang abbreviation for "What the F---?" The WTF from America's Dairyland has been around since 1979, so it likely predates the vulgar WTF. In the end, though, you can't fight an internet meme. The organization changed its name to the Tourism Federation of Wisconsin.

The WTF's only consolation must be that it's not alone. In 2008, the North Carolina DMV allowed drivers whose license plates contained "WTF" to swap out their tags free of charge. The DMV also had to change its website; the sample plate pictured on the site was "WTF-5505."

2. DOA
In a move that must have been unsettling for thousands of Iowa's seniors, the state changed the name of its Department of Elder Affairs to the Department on Aging, or DOA, in 2009. Something's telling us that the change hasn't helped Iowa's elderly sleep any easier. The organization now goes by IDA, for Iowa Department on Aging.

3. AIDS
When Joan Woehrmann started her ambulance company in Whittier, Calif., in 1955, she hit on a pretty brilliant acronym: AIDS. The letters stood for "attitude, integrity, dependability, and service," which are all great qualities for an ambulance line. The name was also easy to remember in times of crisis.

She didn't foresee the name eventually signifying one of the greatest medical catastrophes of the century, though. By 1985, The Los Angeles Times reported that Woehrmann's drivers were being taunted and that the public mistakenly started to think that the line only transported AIDS patients.

Finally, she had enough and changed the line's name to "AME," even giving up the ambulances' customized line of "AIDS 1" and "AIDS 2" license plates.

4. SUX
While FAA identifiers for airports aren't technically acronyms, the three-letter codes can give rise to their own headaches. Just ask the Sioux City Gateway Airport, which the FAA saddled with the unfortunate designator "SUX." Airport authorities petitioned for a new code, and the FAA — "this is not a joke" — offered them "GAY" as a nod to the "Gateway" part of the airport's name.

Sioux City decided that switching to GAY probably wouldn't save them much sophomoric taunting, so officials decided to make the best of the SUX situation. Now the airport markets playful t-shirts emblazoned with slogans like "Fly SUX."

SUX might not even be the worst airport code. According to a 2008 Los Angeles Times story, Fresno's is FAT, and Perm, Russia's is PEE. The big winner has to be Fukuoka, Japan, though. We'll let you guess how that one gets abbreviated.

5. SLUT
In 2007, Seattle opened a new streetcar line connecting the South Lake Union neighborhood to the city's downtown. While the project was officially called the South Lake Union Streetcar, local residents began ribbing it as the South Lake Union Trolley, or SLUT. Although the city and the line's developers did what they could to dispel the notion that the line had a bawdy name, residents still refer to it as the SLUT; in 2007 the Seattle Post-Intelligencer even reported that a coffeehouse was selling t-shirts that read, "Ride the SLUT." Cringe.

6. CCRAP
In 2000, delegates of Canada's United Alternative convention needed a name for their newly formed political party. They came up with Canadian Conservative Reform Alliance Party, which in addition to taking roughly six minutes to pronounce was abbreviated CCRAP. Organizers quickly realized the blunder and changed the party's name to the Canadian Reform Conservative Alliance.

7. WPPSS
In 1998, the Washington Public Power Supply System chose to change its name to Energy Northwest to discourage people from pronouncing its unfortunate acronym as "Whoops!" The old name left the utility open to quite a bit of taunting in 1983, when the WPPSS defaulted on $2.25 billion worth of bonds. Whoops indeed.

8. POOF
In 1990, the Philharmonic Orchestra of Florida decided it had heard just about enough kidding about its acronym, POOF, which resembled an old offensive term for a homosexual man. The musicians changed their name to the Florida Philharmonic Orchestra.

9. THE C-WORD
In 2002, Microsoft had to do a little rearranging on the fly. It quickly and quietly changed its ribald "Critical Update Notification Tool" to the more family friendly "Critical Updated Notification Utility."

10. NIC
What's wrong with NIC? In English, nothing. In Arabic, a whole heck of a lot. When the Coalition Provisional Authority began planning new Iraqi armed forces in 2003, they originally called them the New Iraqi Corps. They hit a big snag, though. As ABC News reported, in Arabic "nic" is "a colorful synonym for fornication." The coalition quickly changed the name to the New Iraqi Army.
Go to the NetLingo List of Internet Acronyms & Text Message Jargon!

Younger generations are far more adept at textspeak, a rich and subtle form of communication, according to Arika Okrent in The Week.

When people talk about textspeak — the acronyms, abbreviations, and emoticons used in electronic communication — their arguments (complaints, really) are usually framed around the idea of a generational decline. Kids text too much. Kids are forgetting how to spell and use proper grammar. College students are turning in term papers littered with textspeak!

It's the latest iteration of the same old story: Youngsters are ruining the language, and we are all doomed. But of course, just as in every previous iteration of the story, the language will be fine, and we are not doomed. Well, the youngsters aren't anyway.

English professor Anne Curzan, who in 20 years of teaching has never seen an essay using textspeak, writes in the Chronicle of Higher Education about how textspeak in the classroom can be a great teaching tool. She describes an exercise she does with her students to help them discover the implicit rules of their electronically mediated communication or "EMC" (not a textspeak abbreviation but an academic one). Rules? critics might say. Isn't EMC just a random, disorderly corruption of English? Apparently not:

One student noted that his dad texts like a junior-high-school airhead. His dad, it appears, doesn't yet have control of the stylistic choices that constitute 'sophisticated texting.' For several semesters now, I have asked students to compile with me a list of EMC etiquette rules, and I am struck by how detailed, creative, and consistent the rules are. Anyone who says that text language is chaotic isn't paying enough attention to the system of rules that users have developed to move real-time conversation into written form.

If students notice when the rules are being broken, then there must be rules. Older people, who don't get as much exposure to the conventions, get the conventions wrong. Do you use too many acronyms and abbreviations? Do you miss the subtle distinction between "ok." "ok!" and "ok…"? Do you still use LOL to represent laughter when it often means "just kidding"? ("hahaha" is a better choice for laughter.) Then you might be showing your age.

That's okay. It just means that if you don't want to be judged for not knowing the rules, you need to spend some time being exposed to them. The same goes for people who don't want to be judged for not knowing the rules of formal written English. Curzan, as an English professor, has the job of being that expert for the youngsters she teaches, and she has found an ingenious way to use what they know to help them learn what they might not yet know. Once they go through the exercise of discovering the rules of the systems they are most comfortable with, they can see "that the conventions of formal academic writing are just another set of rules for writing well in a specific register — maybe not as 'fun' as EMC but not in any way an alien exercise.

A new ACLU report claims the IRS has been accessing emails without a warrant. According to Keith Wagstaff, you might want to reconsider that email to your accountant with the subject line "Hey, thanks for helping me commit tax fraud!" According to the ACLU, the IRS could be reading your emails — even if they don't have a warrant.

The ACLU studied documents released by the Freedom of Information Act and found that, despite the Fourth Amendment's prohibitions against unreasonable searches and seizures, it has been IRS policy "to read people's email without getting a warrant."

Doing so wasn't always illegal because of the Electronic Communications Privacy Act (ECPA), which says that email that has been stored on a provider's server for more than 180 days can be accessed without a warrant. But that should have changed in 2010 when, after hearing United States v. Warshak, the Sixth Circuit Court of Appeals found that "the government must obtain a probable cause warrant before compelling email providers to turn over messages."

The vital question is whether the IRS continued reading private emails without a warrant after that case was decided. The ACLU's report says that the IRS still tells its employees "that no warrant is required for emails that are stored by an ISP for more than 180 days."

So, is it time to start conducting all of your business via carrier pigeon?

Not if you use certain email services. Ryan Gallagher at Slate writes that "not all providers will play along if the IRS is still attempting to obtain emails without a warrant," noting that earlier this year "Google said that it is effectively ignoring the 180-days ECPA loophole by always requiring a search warrant from authorities seeking to obtain user content stored using its Gmail, Google Drive, or other services." Microsoft, Yahoo, and Facebook all told The Hill they adopted similar policies after 2010.

Still, that leaves a lot of people unprotected. CNET's Declan McCullagh points out that the ECPA "was adopted in the era of telephone modems, BBSs, and UUCP links, long before gigabytes of e-mail stored in the cloud was ever envisioned." That's why corporate America wants Washington to change the policy:

A phalanx of companies, including Amazon, Apple, AT&T, eBay, Google, Intel, Microsoft, and Twitter, as well as liberal, conservative, and libertarian advocacy groups, have asked Congress to update the 1986 Electronic Communications Privacy Act to make it clear that law enforcement needs warrants to access private communications and the locations of mobile devices. [CNET]

Until the law is changed, you will just have to, in the words of ACLU staff attorney Nathan Freed Wessler, "hope you never end up on the wrong end of an IRS criminal tax investigation." Good luck with that.

China is in the midst of a “handwriting crisis” according to Sheng Hui of Yanzhao Evening News.

We already know that many adults have begun to forget how to draw basic Chinese characters since, in this computer age, they type far more often than they write by hand. But an expose has revealed that our children aren’t even learning the characters in the first place. In one high school class, for example, fully one third of students couldn’t write “sauce,” and half couldn’t even draw the characters for something as basic as “acupuncture.”

Part of the reason is simply our technological society: Students communicate with each other and their parents via text message and email. But our schools are to blame as well. Calligraphy classes have been widely dropped in favor of math and science. And in urban areas, teachers hardly ever write on blackboards anymore; “they just click the mouse to display their lesson plans” on a screen.
Students simply aren’t exposed to the sight of an adult hand drawing the character strokes. China will have to set standards for handwriting education, including competitions and mandatory testing, at both primary and secondary levels. If we don’t, we will soon have to “apply for world cultural heritage status” for Chinese characters.

When robots look like people or pets, says Robert Ito, it’s hard not to develop feelings for them.

"The robot is smiling at me, his red rubbery lips curved in a cheery grin. I’m seated in front of a panel with 10 numbered buttons, and the robot, a 3-foot-tall, legless automaton with an impish face, is telling me which buttons to push and which hand to push them with: “Touch seven with your right hand; touch three with your left.”

The idea is to go as fast as I can. When I make a mistake, he corrects me; when I speed up, he tells me how much better I’m doing. Despite the simplicity of our interactions, I’m starting to like the little guy. Maybe it’s his round silvery eyes and moon-shaped face; maybe it’s his soothing voice—not quite human, yet warm all the same. Even though I know he’s just a jumble of wires and circuitry, I want to do better on these tests, to please him.

The robot’s name is Bandit. We’re together in a tiny room at Rancho Los Amigos National Rehabilitation Center in Downey, Calif., where Bandit regularly puts stroke victims through their paces. They’re very fond of him, says University of Southern California researcher Eric Wade, who has worked with Bandit and his predecessors for five years. The stroke victims chitchat with Bandit, chide him, smile when he congratulates them. “People will try to hug the robots,” says Wade. “We go out to nursing homes, and people ask, ‘When’s the robot coming back?’”

Bandit is one of a growing number of social robots designed to help humans in both hospitals and homes. There are robots that comfort lonely shut-ins, assist patients suffering from dementia, and help autistic kids learn how to interact with their human peers. They’re popular, and engineered to be so. If we didn’t like them, we wouldn’t want them listening to our problems or pestering us to take our meds. So it’s no surprise that people become attached to these robots. What is surprising is just how attached some have become. Researchers have documented people kissing their mechanized companions, confiding in them, giving them gifts—and being heartbroken when the robot breaks, or the study ends and it’s time to say goodbye.

And this is just the beginning. What happens as robots become ever more responsive, more human-like? Some researchers worry that people—especially groups like autistic kids or elderly shut-ins who already are less apt to interact with others—may come to prefer their mechanical friends over their human ones.

Are we really ready for this relationship?

There are over 100 different models of social robots worldwide. The family includes machines that can act as nursemaids and housekeepers, provide companionship, talk patients through physical rehabilitation, and act as surrogate pets. The most popular, Sony’s Aibo (Artificial Intelligence Bot) robot dog, sold more than 140,000 units before it was discontinued. The Japan Robot Association, an industry trade group, predicts that today’s $5 billion a year market for social robots will top $50 billion a year by 2025.

What makes these machines’ popularity all the more remarkable is that they are a long way from the charming pseudo-humans of science fiction, your chatty C-3POs or cuddly WALL-Es. Many of these helpmates are little more than animatronic Pillow Pets.

The Japanese-made Paro, for instance, looks like a plush-toy version of a baby harp seal. It coos, moves its head and tail, bats its long lashes—and that’s about it. Even so, people adore it. More than a thousand Paros have been sold since its creation in 2003, making it one of the most popular therapeutic robots ever produced. In one study, a few people in two nursing homes seemed to believe that the Paro was a real animal; others spoke to it and were convinced that the Paro, which can only squeak and purr, was speaking back to them.

Or consider the Roomba, a robot vacuum cleaner that has sold more than 6 million units. In a 2007 study, researchers from Georgia Tech’s College of Computing looked at the ways in which Roomba owners bonded with their gadgets. Though the machines have neither faces nor limbs, and do little more than scuttle around and pick up lint, users were noted speaking to them, describing them as family members, even expressing grief when they needed to be “hospitalized.”

“I love the silly thing,” says Jill Cooper, co-founder of the frugal-living website LivingOnADime.com. Cooper, like many Roomba owners, gave her robot a name (Bob), speaks to him, and shows him off to visitors. “I hate to get too deep here,” she says, “but it’s like trying to explain what it feels like to be in love to somebody who’s never been in love before.”

“I’ve had to say goodbye to a lot of robots,” laments Kjerstin Williams, a senior robotics engineer at the research-and-development firm Applied Minds in Glendale, Calif. “If you have animals as pets, you go through the same process: You grieve and move on, and you try to re-engage with the next animal, or the next set of robots. It’s just that socially, it’s perfectly acceptable to grieve over a dog and maybe never get another one. If you’re a roboticist, you can’t do that.”

And it’s not just social robots spawning teary farewells. When a U.S. Marines explosives technician in Iraq brought the blasted remains of Scooby-Doo, his bomb-disabling robot, to the repair shop, Ted Bogosh, the master sergeant in charge of the shop, told him the machine was beyond repair. Bogosh offered the Marine a new robot, but the mournful man insisted he didn’t want a new robot—he wanted Scooby-Doo back. “Sometimes they get a little emotional,” Bogosh told The Washington Post.

In another instance reported by the Post, a U.S. Army colonel halted an experiment at the Yuma Proving Ground in Arizona in which a 5-foot-long, insect-like robot was getting its many limbs blown off one at a time. The colonel, according to Mark Tilden, the robotics physicist at the site, deemed the spectacle “inhumane.”

If veteran military officers can get choked up over a mechanized centipede, how hard might, say, a stroke patient fall for an artificial roommate? “Imagine a household robot that looks like a person,” says Matthias Scheutz, a computer science professor at Tufts University. “It’s nice, because it’s programmed to be nice. You’re going to be looking for friendship in that robot, because the robot is just like a friend. That’s what I find really problematic.”

Robots already are used extensively in Japan to help take care of older people, which concerns Sherry Turkle, director of the MIT Initiative on Technology and Self.

“The elderly, at the end of their lives, deserve to work out the meaning of their lives with someone who understands what it means to be born, to have parents, to consider the question of children, to fear death,” says Turkle. “That someone has to be a person. That doesn’t mean that robots can’t help with household chores. But as companions, I think it is the wrong choice.”

Then again, assistive robots for the elderly are a hot topic precisely because, as populations age, there are fewer human caregivers to go around. “Our work never aims to replace human care,” says Maja Mataric, director of USC’s Center for Robotics and Embedded Systems. “There is a vast gap in human care for all ages and various special needs. The notion that people should do the caring is not realistic. There simply aren’t enough people. We must find other ways to care for those in need.”

And the robots do seem to help. A 2009 review of 43 studies published in the journal Gerontechnology found that social robots increase positive mood and ease stress in the elderly. Some studies also reported decreases in loneliness and a strengthening of ties between the subjects and their family members.

But Turkle wonders if such human-robot relationships are inherently deceptive, because they encourage people to feel things for machines that can’t feel anything. Robots are programmed to say “I love you” when they can’t love; therapeutic robot pets, like Aibos and Paros, feign pleasure they don’t feel. Are programmers deluding people with their lovable but unloving creations?

“People can’t help falling for these robots,” says Scheutz. “So if we can avoid it, let’s not design them with faces and humanoid forms. There’s no reason that everything has to have two legs and look like a person.”

Unfeeling or not, a robot and its charms can be hard to resist. In the weeks following my meeting with Bandit, I find myself Googling his name and USC just to see if there’s been any news about him. I don’t think I miss him, really. I just want to know what he’s been up to.

Williams, the roboticist at Applied Minds, understands what I’m going through. As a graduate student at Caltech, Williams became attached to an Aibo, one of many that she would take around to local schools to get kids interested in robotics. She took this particular Aibo home, named him Rhodium (her husband is a chemist), played with him, learned his likes (a pink ball) and dislikes (having the antenna on his ear pushed the wrong way). But after graduation, she had to return Rhodium to the university.

“I do wonder where he went,” says Williams. “And I hope he still has his pink ball, because he’d be awfully sad if he couldn’t find it.” Sorry to say, the little robot dog undoubtedly misses his pink ball as much as he misses Williams—which is not at all.

An ongoing campaign of computer attacks on the U.S. this year has been traced to China. What are the hackers after?

Who has been hacked?
Government agencies, newspapers, utilities, and private companies—literally hundreds of targets. The cybersecurity firm Mandiant, which has been tracking these attacks since 2004, says data has been stolen from at least 140 companies, mostly American, including Google, DuPont, Apple, The New York Times, and The Washington Post, as well as think tanks, law firms, human-rights groups, and foreign embassies. A company that provides Internet security for U.S. intelligence was attacked; so was one that holds blueprints for the nation’s pipelines and power grids. Hackers even stole classified information about the development of the F-35 stealth fighter jet from subcontractors working with the plane’s producer, Lockheed Martin. Congressional and federal offices have reported breaches. In 2007, the Pentagon itself was attacked—and it won’t say what was stolen.

Who’s doing it?
Ten years ago, Chinese patriots working independently were behind many of the attacks. These young hackers were outraged by the 1999 U.S. bombing of the Chinese Embassy in Belgrade, Serbia, an accident during the Kosovo War. Using the name Honkers, or Red Guests, they launched a series of denial-of-service attacks on U.S. government websites. But within a few years some of them had begun working with the Chinese government, targeting Tibetan and Taiwanese independence groups, the religious group Falun Gong, and anyone in the West who communicated with Chinese dissidents. In recent years, says anti-malware specialist Joe Stewart, the number of hackers has doubled, with 10 major hacking groups in China. “There is a tremendous amount of manpower being thrown at this from their side,” Stewart told Bloomberg Businessweek. China’s government now appears to be directing the attacks. “We’ve moved from kids in their bedroom and financially motivated crime to state-sponsored cybercrime,” said Graham Cluley, a British security expert.

Why is China doing this?
China sees cyberwarfare as a valid form of international business and military competition, and is pursuing what it calls “information dominance.’’ Mandiant has traced many of the U.S. attacks to a Shanghai office building that appears to be the home of the People’s Liberation Army’s cyberwarfare unit. Thousands of hacks, including ones by two of the prominent aliases, Ugly Gorilla and SuperHard, were traced definitively to the district, and in recent years, that building has installed super-high-tech fiber-optic cables able to handle massive data traffic. About 2,000 people are estimated to be working in the building. This group appears to specialize in English-language computers, and hackers seem well versed in Western pop culture; one of the hackers used Harry Potter references for his passwords. China has issued a blanket denial, calling Mandiant’s claims “groundless” and “irresponsible.”

How do the hackers get access?
Mostly by the technique known as “spear phishing”. They send an email with a link that an employee of a targeted company then opens, activating malware programs that sweep through databases, vacuuming up information, including emails, blueprints, and other documents. Some phishing emails are recognized as spam by the recipients—but the Chinese are getting better at disguising them, sometimes using email accounts with real people’s names that are known to the recipient, and using colloquial English, so the emails read as plausible company business.

What does China do with the information?
The corporate secrets are worth a lot of money to Chinese business. Blueprints of advanced plants or machinery could help many Chinese industries, and so could data on corporate finances and policies. Energy companies, for example, can benefit from knowing what their foreign competitors are willing to bid for oil field sites. Chinese companies have already been sued for allegedly stealing DuPont’s proprietary method for making chemicals used in plastics and paints. More ominously, some of the information could be used to disrupt U.S. industry or infrastructure (see below). And while China is the main source of attacks, other countries also frequently hack U.S. sites, including Russia, North Korea, and Iran.

What is the U.S. doing to protect itself?
Congress refused to pass a comprehensive cybersecurity act last year because of opposition from business groups, which complained that new computer regulations would be costly and onerous. As a result, President Obama recently issued an executive order requiring Homeland Security to identify “critical infrastructure where a cybersecurity incident could reasonably result in catastrophic regional or national effects on public health or safety, economic security, or national security.” Those companies will have to beef up their cybersecurity by installing multiple layers of protection for the most sensitive systems. Right now, some companies have only a single firewall, and once that is breached, all the data is available. “The dirty little secret in these control systems is once you get through the perimeter, they have no security at all,” said Dale Peterson of security company Digital Bond. Hackers “can do anything they want.”

A worst-case scenario
Derailed trains. Air traffic control systems suddenly shut down with thousands of planes in the air. Exploding chemical plants and gas pipelines. Blackouts over large parts of the country, lasting weeks or even months. These are some of the apocalyptic events cybersecurity experts fear—hacks that could kill people and sow widespread panic. But what might be even more damaging, the experts say, is a coordinated attack on multiple banks in which hackers alter—not wipe—much of the financial data stored on their computers. With balances, debts, and other data changed, no transaction would be trustworthy. Nobody’s bank account or mortgage statement could be deemed accurate. “It would be impossible to roll that back,” said Dmitri Alperovitch of the computer security company CrowdStrike. “You could wreak absolute havoc on the world’s financial system for years.” Leon Panetta, the outgoing defense secretary, warns that hackers are now testing the defenses of banks, utilities, and government agencies, and figuring out how to launch a paralyzing attack. “This is a pre-9/11 moment,” Panetta recently told business executives in New York. “The attackers are plotting.”

Google Glass is no longer a rumor, said Tim Parker in Forbes.com. “It’s real.”

The company unveiled a prototype of its Internet-equipped eyeglasses in March 2013, announcing that it would give a selected bunch of “bold, creative individuals” the chance to purchase the first version this year for $1,500. The futuristic spectacles have a tiny screen located in the top right-hand corner of the frame, where Web data can be projected in front of the user’s eyeball. Using voice-activated technology, you can do a Google search, call up GPS directions, video chat with your friends, and even record what you’re seeing with a tiny mounted camera—all without fumbling for a cell phone. “Welcome to the future,” said John Moltz in MacWorld.com. “Wearable computing technology” is finally here.

If this is the future, then count me out, said Andrew Keen in CNN.com. Google Glass significantly steps up the company’s “digital war against privacy.” Not only will users be able to record or take pictures of people without their knowledge or consent, the “all-seeing eyeglasses” will act like all Google products and collect data to send back to the “Googleplex,” with no way to opt out. A “pooling of all our most intimate data” is the “holy grail” for advertisers. Before we know it, personalized ads will magically appear whenever our gaze lands upon a particular product. What a “terrifyingly dystopian” idea. And just think of what it will mean for walking down the street, said Caille Millner in SFGate.com. Too many people already bump into me because they can’t tear their gazes away from their beloved cellphones. What happens when these tech-heads start “wandering the streets with a computer plugged into their eyes?”

Try it—you’ll like it, said Joshua Topolsky in TheVerge.com. I was given a test trial of Glass, and found it to have “tremendous value and potential.” As I walked around Manhattan, I was able to get instant directions, following a “real-time, turn-by-turn overlay” of my own line of sight. The screen does not interfere with your vision, and the ability to get information like the weather forecast or a new email as you walk makes you feel “better equipped, and definitely less diverted.” Yes, it remains to be seen how quickly consumers will warm to this “alien and unfashionable” technology. But after a few hours of using Glass, for me “the question is no longer ‘if’ but ‘when.’”

See also: digital jewelry, smart clothes

Who needs pockets? Thanks to a new fabric developed by Swiss scientists, cell phones, tablets, and other mobile devices may soon be woven directly into clothing, said Chris Wickham in Reuters.com.

By mimicking “the way tendons connect to bones,” the polyurethane-based material is flexible enough to stretch without breaking but stiff enough to protect delicate circuits. The material “could revolutionize devices from smart phones and solar cells to medical implants.”

A Massachusetts start-up has used similar technology for a “flexible skullcap that monitors impacts to the head during sports.” The Swiss researchers say their product can also be used for artificial cartilage. “The vision is that you will be able to make materials that are as heterogeneous as the biological ones,” said Andre Studart of the Swiss Federal Institute of Technology.

See also: digital jewelry, smart clothes, epidermal electronic systems

When we send a text or an email, we imagine ourselves in a “protected and anonymous” cocoon, says Frank Bruni of The New York Times.

"You’d think by now it would be screamingly obvious that “there’s no true, dependable privacy when we’re tapping or typing,” said Frank Bruni. Yet Gen. David Petraeus—like Rep. Anthony Weiner, Tiger Woods, and so many others before them—has fallen prey to “the greatest contradiction of contemporary life: how safe we feel at our touchpads and keyboards” versus “how exposed and imperiled we really are.” When we send a text or an email, we imagine ourselves in a “protected and anonymous” cocoon. No one seems to be watching, so “with a reckless velocity,” we express anger, share gossip and criticism, or indulge in flirtations and sex talk we’d never put into words in person or even on the phone. Who hasn’t said something in an email about a friend, colleague, or boss that, if revealed to the world, would cause great embarrassment—or even the loss of a job or a marriage? We succumb to this temptation for the same reason Petraeus and the other fallen stars did: “That glowing and treacherous screen in front of you is somehow the greenest light of all.”

Frank Langella thinks young people rely too much on technology when courting each other.

Frank Langella is worried about the state of romance, said Catherine Shoard in The Guardian (U.K.). Part of the problem, says the 75-year-old actor, is that young people rely on technology when wooing each other. “I think walking up to a pretty girl at a party and saying, ‘How are you? I’d like to take you for a cup of coffee,’ is much more exciting than, ‘Hey, I saw you last night at the whatever. Text me,’” he says. “Tech is giving people the opportunity to protect themselves from saying, ‘Thank you very much but I don’t like your looks and don’t want to go out with you.’”

In the first three months of 2012, the song “Tugboat” was played 7,800 times on Pandora. Tugboat's three songwriters earned 7 cents each.

The rise of streaming sites has made it impossible for most musicians “to earn even a modest wage through our recordings,” said Damon Krukowski in Pitchfork.com. My band, Galaxie 500, broke up in 1991, yet our single “Tugboat” was played 7,800 times on Pandora in the first three months of 2012. For that privilege, the song’s three songwriters earned 7 cents each.

“Spotify pays better”; the three of us earned a collective $1.05 for 5,960 plays there. In other words, “it would take songwriting royalties for roughly 312,000 plays on Pandora to earn us the profit of one—one—LP sale.” When I began making records, the idea was simple: You priced your recording at slightly more than the manufacturing cost and hoped it sold. Now streaming sites are simply “selling access” and aim only to attract speculative capital for themselves.

Robots are the only hope for “an aging country with more people who need help and fewer people to do the helping.”

The “robots are coming,” said Holman Jenkins in The Wall Street Journal. They’re the only hope, in fact, for “an aging country with more people who need help and fewer people to do the helping.” We’ve long known that aging Baby Boomers will trigger “giant unfunded long-term liabilities” for Social Security and Medicare. But a severe labor shortage could also keep those old people from getting the goods and services they want. Some businesses see opportunity here. “Following the logic of need,” an entrepreneur in Baltimore has spent seven years and $30 million developing robots that package prescription drugs for long-term patients in nursing homes and hospitals. Google is spending millions to develop a driverless car largely because it expects big demand from America’s retirees. Robots alone won’t save us, of course. We also need better incentives for people to “depend less on Uncle Sam.” And instead of “burying entrepreneurs in taxes” so we can pay for entitlements, we have to encourage “investors to bring us the robots that will make the future bearable.” The grim alternative is “a future in which older people receive Social Security checks but still go hungry.”

Aviation authorities are finally considering lifting the ban on passenger use of cell phones, e-readers, tablets, and other electronics. Why?

Why is there a ban in the first place?
The airline industry and the Federal Aviation Administration worry that electromagnetic waves emitted by passengers’ personal electronic devices—including MP3 players, laptops, smart phones, and cell phones—could interfere with an aircraft’s electronic controls, or avionics. Commercial pilots file dozens of reports every year detailing how their radios, GPS navigation systems, and collision-avoidance boxes suddenly went haywire, but began functioning again when passengers were asked to check that all their devices were turned off. That kind of circumstantial evidence led the FAA in 1993 to urge that laptops, audio players, and other electronic distractions not be used during takeoff and landing. Once an aircraft is above 10,000 feet, aviation officials say, a flight crew would have enough time and altitude to safely react to any electronic problem. The risk in allowing passengers to use their electronics at lower altitudes is tiny, said Boeing engineer David Carson, but since a freak occurrence could end in disaster, “why take that risk?”

Is there any evidence to support this fear?
It’s mostly theoretical. Any electrical device can generate interference as electricity flows through its wiring. Even those without wireless signals, like portable CD players, can emit potentially troublesome electromagnetic radiation. Devices that intentionally transmit radio waves, like cellphones, pose even greater problems. Some engineers think that such emissions could potentially drown out weak signals from radio navigation beacons on the ground or GPS satellites in space. Wireless industry spokesman Michael Altschul says such fears are baseless, since separate radio frequencies are assigned for aviation and commercial use. “Plus,” he said, “the wiring and instruments for aircraft are shielded to protect them from interference from commercial wireless devices.” In two decades of tests, government scientists and experts at Boeing and Airbus have bombarded planes with electromagnetic radiation, but have never succeeded in replicating the problems reported by pilots, or confirmed that electronic devices caused any equipment failure.

Do some fliers ignore the ban?
A recent survey found that 40 percent of air passengers didn’t bother to turn their phones off during takeoff or landing; 7 percent left their devices’ Wi-Fi and cellular communications functions active, and 2 percent surreptitiously used their phones to talk or text onboard. University of Illinois psychologist Daniel Simons estimates the odds of all 78 passengers on an average-size U.S. domestic flight powering down their phones completely as “infinitesimal: less than one in 100 quadrillion.” If personal electronics were as dangerous as the FAA rules suggest, “navigation and communication would be disrupted every day on domestic flights,” he said. “But we don’t see that.” In addition, flight crews now freely use iPads in the cockpit instead of bulky paper operating manuals. And above 10,000 feet, many U.S. airlines happily allow passengers to use the Internet via onboard Wi-Fi systems for a fee, with no reports of dangerous interference with airplane avionics.

Will the FAA ever ease up its rules?
It’s considering doing just that. As more and more people replace books and magazines with Kindles, iPads, and smartphones, pressure is growing to lift the ban. The FAA announced last year that it would conduct a thorough review of its electronic device policy—but didn’t say when that review would be completed. Sen. Claire McCaskill (D–Mo.) has warned the FAA that if it doesn’t soon relax its rules on e-readers and other portable electronics, she will introduce legislation forcing it to do so. “I’m big on getting rid of regulations that make no sense,” she said, “and I think this is one.”

When might the ban end?
Conceivably, within a year, although bureaucracies can move very slowly. Current guidelines require each airline to test every make and model of each electronic device it wants the FAA to approve for each type of aircraft in its fleet. But the FAA is now seeking to bring together airlines, aircraft manufacturers, technology firms, and the Federal Communications Commission to streamline the certification process for tablets, e-readers, and other gadgets, so entire classes of devices could be approved at one time. The ban on using cellphones to make calls or send texts in the air, however, is likely to remain for the foreseeable future.

Why single out cellphones?
The trouble there is possible interference with cellular networks, not with aircraft avionics. Cell networks operate on the principle that a cellphone is only within range of one or two cellular towers. A phone that’s moving at 500 mph at 30,000 feet, however, can shower signals on any number of masts, confusing the network’s software and potentially leading to dropped calls between land-based customers. Besides, surveys show that most passengers dread the thought of some jerk in the next seat being free to conduct annoying cellphone conversations from New York to Los Angeles. “An aircraft is one of the few places left on earth where you can actually escape from mobile phones,” said aviation and travel writer Benet Wilson. “I hope it stays that way.”

P.S. Many passengers ignore the electronics ban in flight, but those who get caught—and remain defiant—can pay a serious price. Actor Alec Baldwin was booted from an American Airlines flight in 2011 after he ignored a flight attendant’s repeated requests that he stop playing a game on his smartphone. Last November, half a dozen police cars raced onto the tarmac and surrounded a plane at New York’s La Guardia Airport as if there were a terrorist onboard. They were there to arrest a 30-year-old passenger who had refused to turn off his phone during taxiing. Scofflaws on foreign flights can risk more than ejection. In 1999, oil worker Neil Whitehouse refused to switch off and hand over his phone to a British Airways flight attendant, earning a year in jail. A Saudi Arabian passenger who flouted the cellphone ban two years later received an even harsher punishment: 70 lashes.

If you want to trim your list of Facebook contacts, think twice before hitting unfriend, says Cassandra Garrison in Metro. That person may never forgive you, according to a new academic study.

Around 40% of people would avoid seeing someone in real life that had unfriended them, with a further 10% unsure. A higher ratio of women said they would avoid contact than men. The study also found the likeliest determining factor for a decision to avoid was if the unfriending had been discussed with other people.

“People think social networks are just for fun,” said study author Christopher Sibona, a PhD student at the University of Colorado Denver Business School. “But the study makes clear that unfriending is meaningful and has important psychological consequences for those to whom it occurs.”

Social networks are especially attractive to narcissists and people with low self-esteem, but they are vulnerable. “Unfriending could damage people with anxiety and confidence issues,” Dr. Gregory Webster, psychologist and social media expert of the University of Florida, told Metro. “These networks can distort reality, particularly if you don’t have much of a social life in the real world.”

Sibona had also researched the causes of unfriending in a 2010 study. Leading factors were “frequent, unimportant posts”, such as on children or family, and controversial posts on politics or religion. But Webster believes unfriending is also for “public presentation and wanting to appear very selective about our social set.”

Given the looser ties of virtual friendships, almost every user faces being unfriended at some point. If that is too much to take, Twitter may be a better choice with the milder unfollow less likely to cause trauma. (Kieron Monks/Metro World News)

This weekend NetLingo presents a round-up of tidbits from the tech front, enjoy!

Apps Review
Here are some of the best apps for discouraging texting while driving:

DriveMode blocks all calls, texts, and emails, and prevents drivers from reading or typing. When you select the app, it sends out auto replies to let people know that you’re driving. (Free; AT&T only)

Textecution automatically disables texting whenever your phone is traveling at speeds exceeding 10 mph. But you can send a request to the admin to override the block if you’re just riding in a fast-moving car, not driving it. ($30; Android)

text-STAR uses the same 10 mph speed limit as Textecution, and also allows you to schedule auto-reply texts in advance, for periods when you know you’ll be on the road or otherwise occupied. (Free; Android)

DriveSafe.ly doesn’t block incoming texts; instead it reads them aloud. It allows you to respond by voice instead of with your fingers. (Free; iOS, Android, Blackberry) Source: Mashable.com

Latest Online Trend
Have you heard about Japan's new teenage fad?
In a new fad sweeping Japanese teenagers, girls are going out in public with their panties over their heads, says BuzzFeed.com. The teens are using social media to send out photos of themselves wearing panties as unusual face masks, and are even showing up at school or in clubs thus attired. The fad is apparently based on a teen comic book about a character called “the abnormal superhero,” who also wears ladies’ undergarments over his head as a mask. “I really worry about this country,” one Japanese commenter said.


Book Review
Give Me Everything You Have: On Being Stalked by James Lasdun

Cyberbullying isn’t just a teenage phenomenon, said Emma Garman in TheDailyBeast.com. Novelist and poet James Lasdun was a married, middle-aged father of two when he suddenly became the target of a former pupil’s campaign to destroy him from afar. “Nasreen,” as he calls his tormenter, opened the assault with a flood of vicious, anti-Semitic emails before disseminating her allegations of plagiarism, philandering, and even rape via emails to his colleagues and comment sections linked to his books. Lasdun’s “stunningly well-written” account reads like a warning: “What befell him could befall anyone.”

His book “deftly evokes the chill power of cyberstalking,” said Edward Kosner in The Wall Street Journal. When Nasreen’s campaign ignited, the simple task of checking his email was, Lasdun writes, “like swallowing a cup of poison every morning.” The young Iranian-American woman had been a standout student in a 2003 fiction workshop he taught and, after the pair started a friendly correspondence, she initially responded reasonably when he rebuffed her flirtations. After the abuse began, Lasdun got little to no help from the FBI and the police—in part because his stalker was a nonviolent harasser who lived in another state. But Lasdun’s anxiety about how Nasreen might be destroying others’ trust in him was real. This was an asymmetric war, and he never does find a way to give the story a satisfactory conclusion.

That’s partly because he never accepts that Nasreen is probably mentally ill, said Jenny Turner in The Guardian (U.K.). He even admits that labeling her as simply mad would make his story, “for literary purposes, less interesting.” Yet doing otherwise makes him seem more concerned with being a victim than with getting answers. Still, you can’t fault him for refusing to blame the whole episode on a meaningless mix of chemicals in Nasreen’s brain, said Laura Miller in Salon.com. After all, “insisting that the tribulations people live through amount to more than an accident of biology” is “essentially what writers do.”
(Farrar, Straus and Giroux, $25)

- As seen in The Week
Brought to you by NetLingo: Improve Your Internet IQ
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The popular social-messaging service is partnering with American Express to let you make purchases just by tweeting. Twitter, in its seemingly endless quest to effectively monetize itself, is looking across the Internet to Amazon for a little inspiration. The social-messaging network now wants to become something of an e-tailer, and is partnering with American Express to let consumers purchase products by — you guessed it — tweeting.

The project is still in the experimental phase, but so far, here's what The Week knows about how Amex Sync would work: Retailers would make deals with Twitter to sell specific products and services at a discount to Twitter users. Then on the consumer end, you'd link your Amex credit card with your Twitter handle. Once signed in, you'd send a tweet containing a special hashtag to make a purchase, something like #BuyAmexGiftCard25. A reply to @AmexSync confirms the purchase, and — tada! — you are now the owner of a $25 American Express Gift Card.

Twitter believes this initiative could help the company diversify its revenue streams, which are currently heavily reliant on online advertising. "We're convinced that commerce is going to be one of the areas (for which) advertisers are going to start using our platform," Joel Lunenfeld, Twitter’s vice president of global brand strategy, told The Wall Street Journal. It's unclear, however, if or how much of a cut Twitter will take from each transaction.

But tweets could just be the beginning. According to All Things D, Amex is bringing the initiative over to Facebook, Foursquare, and Microsoft's Xbox Live, too.

So what's in it for you? Discounts on a range of products — Amex gift cards, Kindle Fire tablets from Amazon, jewelry from designer Donna Karan, and the like. Of course, that means you'll have to openly advertise to your followers what it is you're buying, which many consumers will understandably see as a dealbreaker.

For marketers, it establishes that almighty link between the mysterious value of a tweet and a measurable purchase at the end of the online retail funnel. Expect the service to roll out slowly over the next few days
- As seen in The Week
Brought to you by NetLingo: Improve Your Internet IQ
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Not a day goes by in New York City that I don't hear about some kind of abduction. But when it happens because people get to know each other online and then meet in real life, I must report on it so you know the dangers, even if you're an adult!

According to Alison Bowen of Metro New York, police are searching for a suspect they think may have murdered a Queens teacher after they met online. David Rangel, 53, was found choked to death and shoved under his couch in his Jackson Heights apartment Sunday, officials said. A police spokesman said cops responded to a 911 call, after a friend checking on him found the door unlocked and ajar.
Police found Rangel with trauma to his head and blood on the floor and the walls. Councilman Daniel Dromm asked the NYPD to investigate the murder as a hate crime. “The horrific crime committed against David Rangel, an openly gay public school teacher who lived in one of the city's most tolerant communities, is deeply distressing,” Dromm said. Dromm spokesman Alex Florez said Rangel appears to have met someone online. The councilman's concern is that someone may have targeted him because he is openly gay, and that this perhaps led into a potential bias-motivated murder. “Something obviously went terribly wrong there,” Florez said. Rangel taught seventh- and eighth-grade Spanish at P.S. 219. “We are deeply saddened by the loss of a well-liked and respected teacher, David Rangel,” the school’s president, Fred Wright, wrote on Twitter yesterday.

Meanwhile, the family of a Staten Island woman, Sarai Sierra, is searching for her in Turkey, where she disappeared while traveling this month. They, too, are concerned she may have met someone online. She had planned to meet with strangers she met through Instagram, according to the Daily News. Online safety expert Hemu Nigam said that when people sit behind a computer screen, they may wrongly lower their guard.

“When you’re going online, it’s very much like you’re going down a New York alley,” he said. “You don’t know where you’re going, you don’t know what might pop up … yet when you’re on a computer, you do it without thinking twice.”
“If you’re connecting with somebody in the online world, unless you are seeing the whites of their eyes, they should be treated as a stranger to you,” Nigam said. Instead, he said, when people talk online, they can feel very comfortable, because they are in the comfort of their own home. But people should have the opposite reaction. If something seems off, ask for clarification, he advised. “I think your first best friend in all of this is Google,” he said. “You can see if the job they’re talking about actually exists. … if your instincts say there’s something wrong, you’ve got to go with it.”

He also suggests a face-to-face chat on the computer or phone. “If the person refuses because they’re giving you examples like, ‘My hair doesn’t look good today, I’m just not feeling well,’ your senses should go up,” he said. If you do meet someone, perhaps through an online dating website, make sure it is in a public place, and consider having a friend show up two or three tables down or suggesting a group setting.

Happy New Year, it's time to change your passwords again. You can't go anywhere online without a password these days. Want to access Xbox Live through your PC? You'll need a password. Logging onto the PlayStation Store? Cough it up. Playing any online games? You know what to do. Not to mention all of your social networking, email, website, and e-commerce passwords.

The problem though, according to Chris Morris at Plugged In, is that most of us just aren't very password-creative. hacker delight in posting usernames and passwords online when they raid a database. To prove the point -- and to help us all make better password decisions -- SplashData compiles an annual list of the most common (and therefore, the worst) passwords from those listings.

The top passwords of 2012 are the same three from a year ago - "password," "123456," and "12345678." In 2012, however, there were some new additions, including "welcome, " "jesus," "ninja," and "mustang." Our favorite newcomer to the list (and yes, we're being sarcastic here), is "password1," a particularly weak attempt at pleasing providers who require a number in your password somewhere.

"At this time of year, people enjoy focusing on scary costumes, movies and decorations, but those who have been through it can tell you how terrifying it is to have your identity stolen because of a hacked password," said Morgan Slain, CEO of SplashData. "We're hoping that with more publicity about how risky it is to use weak passwords, more people will start taking simple steps to protect themselves by using stronger passwords and using different passwords for different websites."

Gamers in particular need to be vigilant in keeping their passwords strong and safe. Hackers have targeted a number of game companies in recent years, including Blizzard, Bethesda, and, most famously, Sony. Earlier this month, PlaySpan, who handles microtransactions for hundreds of online games, was breached.

If you've got any of these phrases as your password on any system — be it a gaming network, email client, or especially an online banking account -- change it. Change it fast. You're leaving yourself open for hacking that could result in the loss of everything, from hard-won Diablo III items to Microsoft Points you spent real-world money acquiring.

Here's the full 2012 list, along with how the popularity of the phrase has increased or decreased in the past year:

1. password (Unchanged)
2, 123456 (Unchanged)
3. 12345678 (Unchanged)
4. abc123 (Up 1)
5. qwerty (Down 1)
6. monkey (Unchanged)
7. letmein (Up 1)
8. dragon (Up 2)
9. 111111 (Up 3)
10. baseball (Up 1)
11. iloveyou (Up 2)
12. trustno1 (Down 3)
13. 1234567 (Down 6)
14. sunshine (Up 1)
15. master (Down 1)
16. 123123 (Up 4)
17. welcome (New)
18. shadow (Up 1)
19. ashley (Down 3)
20. football (Up 5)
21. jesus (New)
22. michael (Up 2)
23. ninja (New)
24. mustang (New)
25. password1 (New)

Keep creating the same old passwords? Here's a few tips on how to create an cryptic password:

- Use the first letter from each word in a phrase or line from a song. For example, "Hey, I just met you... And this is crazy... But here's my number... So call me maybe" could be "hijmyaticbhmnscmm." Of course, you'll be stuck singing the damn thing in your head every time you log in.

- Combine two words, such as "hungrydog" or "choppywater." For added security, separate those words with symbols or numbers, or swap numbers in place of certain letters. So instead of "hungrydog," use"hungry$d0g."

- If the site is case-sensitive, vary upper and lower case letters, as well as using numbers and symbols. ("ViDeOgAmE," for example, is much more secure than "videogame.")